
E-commerce Shopping Cart: Definition, Options, and How To Choose (2024)
Uncover the guide to e-commerce shopping carts! Explore the features, and benefits available to enhance your online store. Choose the right shopping cart software to streamline your checkout process.
The "Add to Cart" moment is a pivotal stage in a customer's journey, marking the transition from browsing to potential purchase. Selecting the appropriate e-commerce shopping cart solution and designing a seamless checkout flow are essential for minimising customer drop-off and enhancing the overall shopping experience.
In this guide, we will delve into the significance of shopping carts for e-commerce businesses, provide insights on how to integrate one into your website, and review leading market options, including Shopify's shopping cart integration.
What is an E-commerce Shopping Cart?
An e-commerce shopping cart is software that enables customers to select, store, and manage items before finalizing a purchase. It simulates the in-store shopping experience, allowing customers to add products, adjust quantities, and view total costs prior to completing a transaction.
Types of E-commerce Shopping Carts
E-commerce shopping carts come in various forms, each tailored to different business needs and technical capabilities:
- SaaS (Software as a Service) Shopping Carts: SaaS shopping carts are cloud-based solutions that require no local installation, operating via the internet. Merchants pay a monthly fee for access to built-in features, making it easy for beginners to launch online sales quickly.
- Hosted Shopping Carts: Similar to SaaS carts, hosted shopping carts are managed by a provider on their servers. This option alleviates the need for software updates or troubleshooting, as the hosting company handles these responsibilities. They often include customisable templates and integrated payment processing.
- Self-Hosted Shopping Carts: Self-hosted carts provide businesses with greater control over design and functionality. Merchants install the cart software on their own servers or computers. While offering maximum customisation, they also require businesses to manage maintenance and troubleshooting, making them more suitable for larger enterprises with complex tech stacks.
- Open-Source Shopping Carts: Open-source carts are free to use and can be modified by anyone with coding knowledge. Developed by a community of developers, these carts can be self-hosted or used with a hosting service. They are ideal for budget-conscious businesses willing to invest time in setup, although significant customisations may necessitate hiring a developer.
How to Choose the Right E-commerce Shopping Cart
When selecting a shopping cart for your online store, consider the following factors:
Pricing
While budget is a key consideration, the lowest-priced option may not always be the best choice. Self-hosted carts can be more affordable but may lack the features of full-service solutions like Shopify. When evaluating pricing, consider:
- Monthly fees
- Payment processing fees
- Minimum transaction volume requirements
- Transfer fees
- Cancellation or early termination fees
Integrations
Look for a shopping cart that integrates seamlessly with your existing e-commerce platform and tech stack, as well as supports future growth.
Accepted Payment Types
Choose a cart that supports various payment methods, such as:
- Credit and debit cards
- Mobile wallets
- PayPal
- Buy now, pay later services
Offering diverse payment options can enhance conversions and average order value (AOV). For example, merchants using Shop Pay Instalments often see a doubling of AOV by allowing customers to pay in instalments.
Customisation
The ability to tailor the shopping cart's appearance and functionality to align with your brand is crucial. Streamlining the checkout process can significantly reduce cart abandonment, with better design potentially recovering a substantial amount of lost revenue.
Shipping Options
High shipping costs frequently contribute to cart abandonment. Ensure your shopping cart allows for customisable shipping options and provides transparency regarding costs.
User Experience
A user-friendly experience is vital for encouraging purchases. Ensure the cart allows customers to easily add or remove products, view total costs, and navigate the checkout process effortlessly.
Analytics
E-commerce shopping cart software should track and analyse customer behaviour and sales data. Insights gleaned from this data can inform improvements to your e-commerce strategy, helping to address issues like high cart abandonment rates.
Top Five Shopping Cart Software for E-commerce
Selecting the right platform is crucial for the long-term success of your online business. Here are five highly regarded options:
- Shopify: Shopify provides a Level 1 PCI-DSS compliant shopping cart, suitable for businesses of all sizes. It supports over 100 payment gateways and offers features optimised for mobile commerce. Shopify’s marketing tools include automated cart abandonment recovery emails, and its Shop Pay checkout is known for high conversion rates.
- ShopWired: ShopWired combines an online shopping cart with a basic e-commerce site builder, allowing for easy customisation and selling across multiple channels. While it offers a two-click checkout with over 60 payment gateways, it lacks a mobile app for on-the-go management.
- OpenCart: OpenCart is an open-source option ideal for businesses with technical expertise. It’s free to download, but users must handle hosting, extensions, and any required custom development.
- Weebly: Weebly is a straightforward online store builder with competitive pricing. Owned by Square, it integrates well with Square’s suite of tools, though it may have limitations in terms of functionality and customisation.
- Ecwid: Ecwid enables existing websites to transform into e-commerce platforms without requiring coding skills. While it offers a dedicated store builder, its feature set may not fully meet the needs of rapidly growing brands.
Why Choosing the Right E-commerce Shopping Cart Matters
Selecting an effective shopping cart solution ensures a seamless checkout experience, increasing the likelihood of completed purchases. With an average cart abandonment rate of 70%, a well-chosen e-commerce shopping cart can help recover lost sales and improve conversion rates.
Furthermore, a robust shopping cart is essential for processing transactions, accepting payments, and managing online sales. Without it, your e-commerce site lacks the functionality necessary for successful transactions.
Modern e-commerce shopping carts also capture valuable data for marketing, forecasting, and pricing strategies, further enhancing your business’s growth potential.